“Indigo is our biggest customer in Canada, so there is a trickle down,” Karen Brochu, vice president of sales and marketing at House of Anansi Press, said in an email to me. According to a spokesperson at LitDistCo, which handles distribution for a large number of Canadian-owned independent presses, the scope of Indigo’s recovery work was so extensive, and the situation was changing so quickly, it left players in the book industry without a roadmap for how best to navigate the situation as it unfolded. Book publishers and distributors were also left scrambling to mitigate the consequences. Indigo’s data breach is a nightmare for those affected, many of whom now live in fear their information will be made public at some point or used for an identity theft. Why Hudson’s Bay Company’s Future Is in Question.When $500,000 Disappeared from a Small Town.Why Are Sex Workers Forced to Wear a Financial Scarlet Letter?.A cybersecurity expert was quick to note that the fact that the criminals didn’t make good on their threat did not mean the threat had receded. None of the company’s sensitive information appeared to have been leaked. Indigo refused, and the deadline came and went. According to CBC News, a post on the dark web-an encrypted corner of the internet that traffics in guns, drugs, and child pornography- warned that if a ransom was not paid by March 2, employee information would be released. ![]() The figures behind LockBit are obscure, but there are indications the software has ties to Russia. Indigo also determined that the attack employed LockBit, a type of malware already linked to numerous ransomware attacks. On February 24, two and a half weeks after the “cybersecurity incident” was first detected, the Globe and Mail reported that the breach had compromised employees’ information, including names, home addresses, emails, social insurance numbers, and banking information. Indigo staff, past and present, weren’t so lucky. ![]() Indigo responded to data concerns by assuring the public that, to the best of the company’s knowledge, no customer information was stolen. One week in, with no improvement on Indigo’s website and scant updates from the company, there were media rumblings that the incident was, in fact, a ransomware attack-a type of cyberattack that locks targets out of their computers or online systems until a ransom is paid, usually in difficult-to-trace cryptocurrency.
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